Different color
"I previously bought tea cups online, and one of the saucers arrived broken. So I ordered two replacement saucers as extras, but their color is darker and they don’t match the original set."
Seconds
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Seconds items may have a scratch/line/mark through the back stamp or somewhere on the base of the item; this is done in order to differentiate between first quality and second quality.
What is the difference between a first and a second? All pottery is manually inspected and only pieces which pass the highest standards are classified as first quality. An item is classified as a second where there is a marginal fault to the finish, the decoration or the shape. The fault is not structural, i.e. each piece still functions as intended and is usable. Unfortunately, seconds cannot normally be exchanged.
What is the difference between a first and a second? All pottery is manually inspected and only pieces which pass the highest standards are classified as first quality. An item is classified as a second where there is a marginal fault to the finish, the decoration or the shape. The fault is not structural, i.e. each piece still functions as intended and is usable. Unfortunately, seconds cannot normally be exchanged.
Details
Delivery & Returns
Product code: SBLI1150
- Material: Earthenware
- Brand: Spode
You can view our full Returns Policy for details on how to return any items to us.