Seconds items may have a scratch/line/mark through the back stamp or somewhere on the base of the item; this is done in order to differentiate between first quality and second quality.
What is the difference between a first and a second? All pottery is manually inspected and only pieces which pass the highest standards are classified as first quality. An item is classified as a second where there is a marginal fault to the finish, the decoration or the shape. The fault is not structural, i.e. each piece still functions as intended and is usable. Unfortunately, seconds cannot normally be exchanged.
Delivery and Returns
FREE Standard Delivery on orders over £49*
£3.99 Standard Delivery on orders under £49*
We will aim to deliver your order within 1-2 working days.
*Free delivery offer is subject to your location. Additional delivery charges may apply for specified UK postcodes, as detailed in ourDelivery Information page.
Please see our Delivery Information page for delivery options for the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, Northern Ireland and the Channel Isles
Personalised products are despatched separately by Royal Mail and will take up to 14 working days for despatch.
Can you ship to the US? I have discovered my new favorite pattern, the Giallo Collection and am unable to find pieces to add to what I already have.
Asked by: Dana,Colorado Spode Lover
Good morning,
Thank you for taking the time to getting in touch. With regards to purchasing the item from the UK website for delivery to the United States, this is unfortunately not possible. Due to the tax implications the UK website only ships within the United Kingdom. The same applies for item on the US website, they are unable to ship these to the UK. It may be worth contacting our US customer Service team to enquire where you may be able to purchase these items in the US. The website is listed below and they have a contact us part on the website;
http://www.portmeirion.com/
I hope that this helps.
Tracy