Care & Use
Tableware – Porcelain and Earthenware
Designed for modern day living, Portmeirion’s tableware is ‘Oven-to-Table’ and dishwasher safe. It has been designed to perform at temperatures normally used when cooking – Porcelain tableware up to 200°C / 400°F / UK Gas Mark 6, Earthenware tableware 170°C / 340°F / UK Gas Mark 3 and in microwaves (providing the dish is at least ½ full with food or liquid).
It can even go from freezer to oven (providing the dish is at least ½ full with food or liquid).
- Try to heat tableware items gradually.
- Don’t place empty ware into a microwave or hot oven. Make sure it contains some food or liquid.
- Don’t place your tableware onto a direct source of heat such as a hob.
Cleaning Your Tableware
All Portmeirion’s earthenware and Porcelain tableware is easy to clean either using a dishwasher or by hand using conventional hand-wash detergents.
Tableware – Microwave safe NOT Dishwasher Safe
Cookware – Oven, Freezer & Microwave safe NOT Dishwasher Safe
Portmeirion’s cutlery items such as cake slices, teaspoons and pastry forks are made from stainless steel and have beautiful porcelain handles. We always recommend that these are hand washed in mild soapy water and dried with a soft cloth.
Our textiles are made from excellent quality materials and are designed for everyday use. As with all textiles, wear and tear will occur so we recommend that they be washed at 40° and spun at 1000rpm, but of course, if you want to save a little energy, all our textiles can be washed at 30°. Be sure to wash similar colours together.
Placemats & Coasters
Our placemats and coasters are brought to you by our sister brand Pimpernel.
Using the highest quality materials, these placemats and coasters provide a durable surface to protect surfaces from heat, scratches and staining. All placemats and coasters in the Pimpernel collection are made using an unrivalled layering system with a cork base, hardwood middle, fantastic design and protective, hard-wearing surface.
Designed for everyday living, our placemats and coasters are resistant to normal household stains and withstand temperatures up to the boiling point of water.
They are not suitable for use as chopping boards.
We recommend that you clean placemats and coasters with a damp sponge and dry with a soft cloth. DO NOT immerse in water or put in a dishwasher.
Some of our glass items are labelled hand wash only and should not be placed in a dishwasher.
All glass with gold decoration is hand wash only.
To prolong the life of your glass we recommend the following:
- Hand wash in warm soapy water and avoid the use of any abrasive detergents or materials
- Do not heat or cool too quickly to avoid thermal shock
- Do not put glass in a microwave
Glasses that are not labelled 'Hand wash only' can be cleaned in a dishwasher under the following guidelines:
- Run dishwasher on a gentle cycle, ideally less than 40°c
- Use a mild liquid detergent
Portmeirion’s candles have undergone an exhaustive testing programme in order to ensure that they meet the highest quality and safety standards. As with all candles, there are guidelines that need to be followed to ensure your safety.
- Always read the safety/burning information that accompanies the candle before lighting. Keep this information for future use.
- Remove all outer packaging before lighting.
- Do not place candles in direct sunlight or on/near a direct heat source such as a fire or radiator as this can affect the way the candle burns. Remember that electrical items like television sets also get hot and therefore should be treated as a source of heat.
- Candles should always be placed 10cm apart form each other.
- Keep the candle away from flammable materials like curtains, bedding, clothing and hair, and allow adequate space above the candle for the heat from the flame.
- Candles shouldn’t be burned in a draught as this can cause them to burn unevenly.
- Place candles on a flat and stable surface so that they cannot fall or be knocked over.
- Before lighting ensure the wick is trimmed to 0.5cm. If the flame becomes too large extinguish it, allow it to cool and the wax to harden, and trim the wick.
- Never leave a burning candle unattended or fall asleep.
- Keep out of the reach of children and pets.
- Do not touch or move the candle when it is alight or hot.
- When extinguishing a candle be aware of the flame and the hot wax. Using a candle snuffer is preferable.
- Do not allow foreign objects such as spent matches to fall into the candle.
- For tealight holders, never touch the tealight or holder when the candle is lit and wait for the holder to cool before moving.
All trays are heat resistant with a wipe clean surface.
Sophie Conran for Portmeirion Cookware
Glass lid instructions
- Our toughened glass lid is super strong, conveniently transparent and oven safe to 180°C/355°F. However, glass can break under certain circumstances.
- Please read the following instructions to prevent damage.
- Avoid placing the glass lid directly on a hot-plate, as this greatly reduces breakage resistance.
- Use only plastic or wooden utensils.
- Avoid extreme temperature change when using the lid.
- Avoid using scouring pads or harsh abrasives to clean your lid, as this may scratch the glass surface and reduce its breakage resistance.
- If you clean your cookware in the dishwasher you may notice the base discolours over time; this is a chemical reaction between the dishwasher salt and the aluminium. Using too much salt can accelerate the reaction and soot could form, we recommend that you follow your dishwasher manufacturers’ guide for salt addition. This discolouration will not affect the performance of your cookware.
Wax Lyrical - Care & Safety
Never Leave A Burning Candle Unattended
Always put out candles when leaving aa room or before going to sleep. You should also put out a candle if the candle smokes, repeatedly flickers or the flame isn’t controlled.
Burn candles out of the reach of children and pets.
Never splace lit candles where they can be easily knocked over anyone, especially children and pets.
Don’t burn candle on or near anything that can catch fire.
Place candles on a heat resistant and non-flammable surface, at lease 30cm away from anything that can catch fire, including but not limited to curtains, decorations etc.
Always leave at least 7cm between burning candles.
Follow recommended minimum distance stated on the package, or if not available, leave at least 7cm to be on safe. Candles placed too close together can drip or soot, and tealights can flare up.
Do not place candles in a draught.
Keep candles out of draughts to prevent rapid, uneven burning, sooting and excessive dripping. Also, lightweight curtains can waft into the flame if in a draught.
Don’t place candles near a source of heat.
The higher the temperature around a candle, the greater the risks. For example, tealights on a TV can flare up and melt through the plastic, and other types of candles might drip wax.
Always use a candleholder.
Candle holders should be heat resistant and non-flammable. They should also be stable and big enough to collect dripping wax.
Place candles in an upright position.
Stand candles straight to avoid dripping and minimize the risk of flaring. Glass cups can crack if the flame touches the side.
Trim wick to about 1cm before lighting.
Trim the wick with scissors or a wick trimmer before lighting the candle. If the wick is too long, a lump of carbon might form on it as it burns (known as clubbing) or the flame might become too high and start to soot.
Trim edges to a height of 1cm.
If your candle wasn’t produced in a holder and a rim forms (the edges become higher than the wick) it will affect the air supply needed for the flame to burn properly and cause the candle to soot. Trim the edges with a knife, to a height of 1cm before burning.
Keep the wax pool clear of matches and other debris to avoid flaring.
Flammable objects in the wax pool, such as matches, insects, flammable decorations or lumps from the wick, can ignite and cause the candle to overheat and flare up.
Do not move a burning candle.
Moving a candle can have the same effect as placing it in a draught (i.e. sooting and dripping). If a tealight is moving when all the wax is molten, the wick might change position and cause the candle to flare up.
Always snuff out the flame. Do not blow it out.
For safety’s sake, use a candle snuffer when putting out a candle. It’s especially important not to blow down at a candle in a container, such as a tealight, as this increases the risk of flaring and hot wax could spatter up in your face.
Never use liquid to extinguish a flame.
If the candle can’t be extinguished easily, cover it with a damp cloth. Never use water to extinguish candles. The water can cause the hot wax to spatter and the candle container to break.
Do not allow the candle to burn out completely.
Put out candles when they have burnt down to about 2cm from their holders. If a candle burns down completely it can cause burn marks or even start a fire, as a glass holder can crack and metal holders can be come extremely hot.
Maximum height of candle.
Using a higher candle than recommended in a lantern may cause the candle to melt down due to overheating. This also means the lantern will become very hot and burning accidents may occur.
Only use tealights in holders, oil burners & warming stoves with sufficient ventilation.
Insufficient ventilation can cause the tealight to flare up.
Use a suitable container as these candles liquify when burning.
Always use a candle holder of suitable size and shape, as this kind of candle becomes liquid while burning.
Floating candles for use in water only.
Floating candles must only be used floating in water. Put them in a suitable water-filled bowl.